Gemini Industries and its related companies (“Johnson Suisse”, “we”, “us”, “our”) respect the privacy of the information with which we are provided.
What is personal information?
Personal information is any information or opinion about you that identifies you, or from which your identity can be reasonably determined.
Why do we collect and how do we use your personal information?
We may collect personal information from our customers, prospective employees, contractors, trading partners, and existing or possible consumers of our products and services.
We collect your personal information in order to:
If you enquire about our products and services, inform you about them including providing you with the relevant technical information;
Determine your requirements for our products and services;
Provide you with the products and services you request, provide you with new or technical and other information in relation to those products and services, and otherwise conduct our business with you; and
Unless you ask us not to, to send you promotional offers and other marketing material about products and services we believe may be of interest to you by mail, phone, fax email, or SMS.
In some situations, we may collect some additional identity information that will enable us to verify your identity (which we may do, for example, when you enter a promotion, make an inquiry over the internet, or request our catalog over the telephone).
If you do not provide your personal information, we may be unable to do one or more of the above.
Where it is reasonable and practicable to do so, Johnson Suisse usually collects personal information directly from an individual.
On occasions, your personal information may be collected from third parties, for example, credit reporting agencies, medical practitioners, previous employers and those other entities to whom we disclose information as set out below. When we obtain personal and other information from third parties whom you refer us to, we will assume and you will ensure that you have made that third party aware of your referral and the purposes of collecting, using or disclosing the relevant personal or other information.
To whom do we disclose your personal information?
Johnson Suisse may disclose your personal information to:
Your consent to the disclosure of your personal information may be given explicitly (in writing or verbally) or implied (for example, if you request to be added to our mailing list).
Ensuring your personal information is up to date
We rely on the personal information we hold about you to effectively conduct our business. For this reason, it is important that the information collected is accurate, complete and up to date.
You can contact us at any time using the methods outlined below to update your personal information.
Security of personal information
Personal information is mainly held in secure electronic databases. We take precautions to safeguard your personal information from loss, misuse, unauthorized access, modification or disclosure.
Access to our products and services
How to notify us of your concerns or lodge requests for access
You can do this by:
Writing to the Commercial Manager of any of our businesses; or
Writing to Johnson Suisse Customer Service, PO BOX 728, Botany, NSW, 2019 Australia